MDS Staffing is assisting a Twin Cities-based organization find two employees for an Account Manager and an Order Coordinator.
The Account Manager’s duties include assisting sales representatives and service supervisors, handling any client complaints or questions, work to find solutions, and managing each account to ensure client satisfaction is maintained.
Account Manager’s Responsibilities (full-time position):
● Client retention
● Communicate and manage clientele to ensure that all of their needs are understood and addressed
● Building strong client relationships to maintain business
● Take care of small additions and removals within accounts
● Work closely with various internal department roles to ensure customer requests are fulfilled
● Taking ownership of customer complaints and finding resolutions
● Making on site visits to accounts within the Twin Cities when necessary
● Place purchase orders
● Updating account information in database
● Collecting and analyzing data concerning consumer behavior to understand changing needs
● Additional responsibilities may be added within the future Qualifications:
● Computer literate
● Customer service driven ○ Executive presence, writing skills, and phone skills
● Overall demonstrating professional demeanor
● Ability to work with a team as well as independently
● Creative and collaborative
● Detail oriented
● Punctual and reliable
● Self-motivated
Order Coordinator’s Responsibilities (full-time position):
Seeking a self starter with an Associate Degree to assist our design, manufacturing and sales teams with:
● Process sales orders into manufacturing orders
● Coordinate schedule for manufacturing and shipping
● Freight quotes
● Processing shipping paperwork
● Coordinate timing of incoming shipments from overseas
● Inventory Control
Interested candidates should email resume to: tim@mdsstaffing.com
Tim Cotroneo, MDS Staffing
