MDS Staffing is assisting a Twin Cities-based organization find two employees for an Account Manager and an Order Coordinator.
The Account Manager’s duties include assisting sales representatives and service supervisors, handling any client complaints or questions, work to find solutions, and managing each account to ensure client satisfaction is maintained.
Account Manager’s Responsibilities (full-time position):
● Client retention
● Communicate and manage clientele to ensure that all of their needs are understood and addressed
● Building strong client relationships to maintain business
● Take care of small additions and removals within accounts
● Work closely with various internal department roles to ensure customer requests are fulfilled
● Taking ownership of customer complaints and finding resolutions
● Making on site visits to accounts within the Twin Cities when necessary
● Place purchase orders
● Updating account information in database
● Collecting and analyzing data concerning consumer behavior to understand changing needs
● Additional responsibilities may be added within the future Qualifications:
● Computer literate
● Customer service driven ○ Executive presence, writing skills, and phone skills
● Overall demonstrating professional demeanor
● Ability to work with a team as well as independently
● Creative and collaborative
● Detail oriented
● Punctual and reliable
● Self-motivated
Order Coordinator’s Responsibilities (full-time position):
Seeking a self starter with an Associate Degree to assist our design, manufacturing and sales teams with:
● Process sales orders into manufacturing orders
● Coordinate schedule for manufacturing and shipping
● Freight quotes
● Processing shipping paperwork
● Coordinate timing of incoming shipments from overseas
● Inventory Control
Interested candidates should email resume to: tim@mdsstaffing.com
Tim Cotroneo, MDS Staffing
Tags: account manager, employment, full-time, Job, marketing, Minnesota, MN, order taking, position, sales, Twin Cities
Carie Statz is a marketing and sales instructor. She began teaching at DCTC in 1998.
Carie is pursuing her doctorate in business administration (DBA), has a master's degree in mass communications from the University of Wisconsin-Milwaukee. She has a bachelor's degree in from the University of Wisconsin-La Crosse, where she minored in Spanish and majored in mass communications with an emphasis on advertising and public relations.
At the Universidad de las Americas in Puebla, Mexico, she pursued general studies in Spanish and anthropology. She also attended the Grantsmanship Training Program at Marquette University.
Carie continues her education through software upgrades and Web applications. She also attends seminars, courses, and conferences covering new trends in marketing and graphic design.
Her nonprofit marketing experience includes supervisory positions at DCTC, UWM, and the Community Action Program of Janesville, Wisconsin. Her for-profit experience includes work for Walt Disney World, Oscar Mayer Foods, and TCF Bank of Wisconsin.
Carie published "How the News Media Affects the Public's Perception of Crime" as her thesis.
In 2003 and 2007, Carie was nominated as "DCTC Instructor of the Year." As DCTC's marketing director, she won several awards for marketing materials, including radio and television commercials as well as viewbooks and catalogs. In 2003, she won the Silver IABC Award for designing the college's 2002-2003 viewbook.
Regarding her teaching philosophy, Carie strives to "bring the real world into the classroom as much as possible so students are prepared for work upon graduation."
The best part of her job as a DCTC instructor is hearing from internship supervisors about how they would rather hire a prepared student from DCTC than another student from a four-year college.
Carie is a member of the American Marketing Association and does volunteer work for Treasurers of the Heart and Twin Cities Habitat for Humanity.
