New Course this Spring: Business Writing

People will judge you by the words you use

Business Writing

New Course this Spring at DCTC: Business Writing

by Brett Kolles

Many have heard the phrase that people will judge you by the words you use. This axiom does not need to be negative; in fact, those who write well and communicate with skill are respected in the workplace and often promoted to leadership positions.

DCTC is offering a new course this spring aptly named “Business Writing.” The hybrid course meets every other Thursday evening from 6 p.m. – 9 p.m. on alternating weeks. Business Writing focuses on effective, persuasive communication within and between business organizations from the perspective of employees and of managers. Common business communication skills such as professional letter writing, memos, cover letters and resumes, e-mail, and proofreading strategies will be covered.

A very strong focus on proper grammar and persuasive writing development will be emphasized. Students learn to critically analyze communication strategies. Students will also gain experience making an oral presentation, work as part of a collaborative team, and recognize the ethical implications of business communication.

We communicate every day. Learning to communicate effectively and professionally is a skill set that will pay dividends in the workplace.

Minnesota Transfer Curriculum Goal
  • Understand/demonstrate the writing and speaking processes through invention, organization, drafting, revision, editing and presentation
  • Participate effectively in groups with emphasis on listening, critical and reflective thinking, and responding
  • Locate, evaluate, and synthesize in a responsible manner material from diverse sources and points of view
  • Select appropriate communication choices for specific audiences
  • Construct logical and coherent arguments
  • Use authority, point-of-view, and individual voice and style in their writing and speaking
Business Writing Course Description

Business WritingThis course focuses on effective, persuasive communication within and between business organizations, from the perspective of employees and of mangers. Students learn to critically analyze communication strategies, organizational culture and common business texts, such as memos, reports and case studies; they learn to select quality data from primary and secondary sources; and they write and edit letters, memos, reports and studies in situations that simulate the complexities of small companies and global corporations. Students will also gain experience making an oral presentation with accompanying presentation and software slides, work as part of a collaborative team, and recognize the ethical implications of business communication. This course is not a substitute for ENGL1150 Composition I.

About the author…

Brett Kolles, DCTC English Instructor

Brett Kolles is a full-time English instructor in the General Education department. He also serves as the DCTC Campus Lions Club faculty advisor. Brett has a master’s degree in English, a Master of Business Communication and a B.A. in journalism from the University of St. Thomas in St. Paul, Minn. (read more…)

For more information about the Business Writing course at DCTC, contact:
  • Brett Kolles
    English Instructor
    DCTC Campus Lions Club Advisor
    Dakota County Technical College
    Office 2-720E


DCTC Takes On Iowa Western in Massive Soccer Rivalry

Reivers ranked first in the nation; DCTC ranked 18th

Blue Knights soccer

The men’s soccer team at Dakota County Technical College plays Iowa Western Community College Wednesday, Oct. 1, 2014, at 7 p.m. in a home game under the lights at the Ames Soccer Complex on the college’s main campus in Rosemount, Minnesota. The Reivers are 7–0–1 and ranked #1 as of Sept. 23 on the NJCAA Men’s Soccer Division I Top 20 National Poll. The Blue Knights are 5–2–1 and ranked #18 on the same poll.

“Last season we lost 1–3 to Iowa Western, the eventual NJCAA DI national champion, in the NJCAA Region XI championship game,” said Head Coach Cam Stoltz. “This year, with the help of our fans and the home-field advantage, we have a lot of faith that we can beat our archrivals.”

Accept a Facebook invitation to the game at

DCTC vs Iowa Western

For more information about NJCAA athletics and men’s soccer at DCTC, visit GoBlueKnights.com, or contact:
  • Cam Stoltz
    Athletic Coordinator
    Men’s Soccer Head Coach

Creating Online Learning Communities

Business Management instructor talks about improving online teaching skills

Online Learning Communities

Creating online learning communities

by Harold Torrence, Ed.D

In our Business Management program at Dakota County Technical College, online learning has become a prevalent and preferred alternative for students in recent years. We offer both hybrid (online-enhanced classroom) and online courses—and in fall semester 2014, our online courses filled up faster than our hybrid courses.

Several reasons might explain this new trend; one might be that our adult learners represent a larger percentage of our student population. Our adult learners are trying to reinvent themselves by enhancing their employability skills while pursuing a college experience and degree. Online learning offers an excellent option to balance learning, living, working and surviving in this ever-changing workplace environment.

During my eight years teaching online courses, I’ve found that many things have changed. Experience has shown me that online teaching requires a completely different set of teaching skills. A cornerstone of my teaching is based on shaping a sense of learning together as a community in the classroom so that students can be co-participants in the social construction of knowledge, skills and abilities.

As a facilitator of transformation, I find that I have an easier time igniting the fire and passion for lifelong learning when I’m standing in the physical classroom. When it comes to the online classroom, conveying this message can be challenging. I have tried using different tools to establish the strongest human connection possible. Below are some of the practices I have incorporated in my online teaching to develop online learning communities.

The traditional online discussion forum is where students find commonalities and are able to learn from one another. From the instructor’s standpoint, replying to more than 200 postings per week per class can be almost impossible. Another teaching dilemma centers on finding a way to reply to a limited number of students without creating a sense of favoritism in the virtual classroom.

I had to find a better way to show my students that I was not only reading their postings, but also able to provide the appropriate feedback they required. Five years ago at a faculty meeting, one of our adjunct instructors showed us how to use Adobe Connect to set online meetings, which provided a huge opportunity to change how I taught online. I moved from static, online-recorded lectures to dynamic, live webinars. From that moment on, I started incorporating non-mandatory (magic words) weekly webinars for extra credit. All of a sudden, retention rates in my online courses improved considerably.

In my webinar videos, I can show my face to my students, which is a key first step in forging the human connection. Webinars are my preferred way to explain the syllabus, give assignments and lectures, and showcase excellent student work. Adobe Connect has the ability to record everything live, and I am able to post the hyperlink in multiple places in our online learning platform as well as e-mail the link to my students soon after the webinar closes.

Webinars have enhanced the online learning experience in my classes. Below are comments I received from my students in a recent fall class:

“I really appreciate being able to access the link and watch the webinar during the week. I’m the type of learner that really benefits from hearing in addition to reading the material, and the webinars will be a great tool to use during this course.”

“I wasn’t able to participate in the webinar, but I was able to watch the recording. Not only was it useful to go through what was expected in this class, but your review of the PowerPoint was also very informative.”

“I also appreciated being able to watch the webinar and I think that these webinars will be a great tool to help with clarifying and supporting the weekly lessons.”

In my webinars, I always remind my students about the importance of learning from one another and how their individual contributions help shape strong learning communities. I also use this time to connect with their online discussion participation and include their examples in my lectures. This makes learning relevant and applicable to their knowledge construction process.

Individual and ongoing feedback are critical elements of success for online learners. I have been able to improve my feedback delivery by adding rubrics and oral comments to each assignment in their corresponding drop boxes. Students learn how they are performing both promptly and as often as possible. They know what I expect from them and what they need to do to improve.

Continuing to share our online teaching and learning practices is vitally important. I have been able to learn a lot from my peers on both the DCTC and Inver Hills campuses. I believe this should be a more intentional endeavor. True professional learning communities offer a great opportunity to enhance our online teaching skills in our search to improve our student online learning retention and success. Let’s continue sharing what we learn.

About the author…
Harold Torrence, Ed.D

Harold Torrence, Ed.D

Dr. Harold Torrence is a Business Management instructor. His areas of focus are the Business Administration A.S. degree, the Business Management A.A.S. degree, the Multicultural Leadership Diploma, Multicultural Supervision certificate and the Occupational Spanish program.

Dr. Torrence holds a bachelor’s degree in business administration from UNITEC, or Universidad Tecnológica del Centro. He also holds both a Masters of Arts in Management and a Master in Public Administration from Hamline University. In 2012, he earned a Doctorate in Education from Hamline University. (read more…)

For more information about the Business Management program at DCTC, contact:

U.S. Senators Klobuchar and Franken Tour Uponor to Celebrate E3 STEM Grant

Eighty Apple Valley High School students participate in Youth CareerConnect program through a partnership that includes ISD 196, DCTC, IHCC, the Dakota-Scott WIB and several top employers

U.S. Senators Klobuchar and Franken at Uponor

U.S. Senator Al Franken and U.S. Senator Amy Klobuchar toured the Uponor North America headquarters in Apple Valley, Minnesota, Monday, Sept. 22, 2014, to spotlight a $2.98 million Department of Labor Youth CareerConnect grant that advances STEM education and helps close the skills gap in the state. Klobuchar and Franken were joined by community leaders and grant participants, the latter including students and faculty from Apple Valley High School, administrators from Independent School District 196, Dakota County Technical College and Inver Hills Community College, and business and industry executives. The senators took turns speaking to the group after the tour, emphasizing the importance of partnerships in providing educational and career opportunities in STEM-related fields.

ISD 196 is the lead on the funded program, E³ STEM (Exploration, Education, Employment in Science, Technology, Engineering, and Math). Other partners on the DOL grant include:


Local Education Agency

Local Workforce Investment System

Institutions of Higher Education

The E³ STEM program targets occupations in computer science and information technology (IT), engineering, energy technology, and biomedical technology. Partners in the grant provided more than $2.33 million in matching funds.

Randy Olson, associate dean of design and technology at DCTC, noted that workplace readiness is the key element to the college’s mission. “I can’t think of a more relevant way to achieve that mission than to create pathways for high school students to get realistic, firsthand views of career opportunities,” Olson said. “The E³ STEM grant is a perfect example of providing an on-ramp to a meaningful career.”

Michael Bolsoni, assistant principal at Apple Valley High School, reported that his school is excited to fill a pivotal role in the partnership. “The E³ STEM program provides an opportunity for our students to earn college credits and explore STEM careers, leading them on a path to jobs in high-demand fields,” Bolsoni said. “The student and community response has been overwhelmingly positive, and we are looking forward to the many great opportunities that await our E³ STEM students.”

E³ STEM benefits to colleges

  • Student participation in program pathways
  • Deeper curriculum development input
  • Retention and completion
  • Efficiency
  • Graduate placement rates

E³ STEM benefits to employers and workforce

  • Curriculum input
  • Opportunity to impact workforce skills
  • Opportunity to prepare students for employment at corporate site
  • Cost benefit to employee search processes

E³ STEM benefits to Apple Valley High School and ISD 196

  • Fuels a comprehensive STEM initiative
  • Provides dedicated faculty to lead STEM initiative
  • Supports STEM team to plan and implement STEM initiative
  • Builds industry partnerships
  • Increases opportunities for E³ STEM participants—and ultimately all ISD 196 students
  • Offers concurrent credits for grant participants
  • Allows students to explore a broad spectrum of career fields

Anne Johnson, interim associate vice president of strategic initiatives at Inver Hills and DCTC, related that the E³ STEM program presents 1,000 students in grades 11–14 with a pathway to employment in the high-growth H-1B STEM industry.

“E³ STEM offers students concurrent enrollment for college credit, industry credentialing and general education courses required for associate’s degrees,” Johnson said.

Johnson added that local, national and global employer partners are providing participants with career exploration and real-world work experiences, including job shadowing, field trips, mentorships, internships and more. E³ STEM is open to all students regardless of grade point average or other academic qualifiers. The program will focus on recruiting underrepresented students (students of color, low-income students, first-generation college students, female students, students with disabilities, and/or English Language Learners).

“E³ STEM will operate in a learning community format at both secondary and postsecondary levels,” Johnson said. “Participants will have access to multiple wraparound supports, as well as academic and career counseling throughout the program. The rich history of collaboration among partners will underpin E³ STEM, helping to ensure successful program delivery and positive student outcomes.”

Top photo: Senator Klobuchar and Senator Franken with Apple Valley High School students (left to right) Yassin Abasher, Cameron Kirksey and London Jackson

For more information about the E³ STEM grant, contact:

Anne S. Johnson, M.B.A.

Interim Associate Vice President of Strategic Initiatives
Inver Hills Community College & Dakota County Technical College

Nandi Rieck

Federal and State Program Specialist
Independent School District 196

Mark Jacobs

Dakota-Scott Workforce Investment Board

Manufacturing Showcase at DCTC

Oct. 9, 2014 • 7:30 to 9 a.m. • Dakota Room

Manufacturing Showcase at DCTC

Manufacturing Showcase

Click invite above to RSVP by Oct. 1, 2014

To learn more, read: “Manufacturing Showcase coming Oct. 9 to DCTC”

Or contact:
  • Marlo Miller
    Manufacturing & Technology Coordinator
    Center for Professional & Workforce Development